Refund Policy

For Certification Dues

If you don't complete the certification process or decide to terminate your CNG certification, and you request a refund:

A. Within two months of your application being accepted

     - You will receive a refund of your dues minus a $50 processing fee

B. Within four months of your application being accepted

     - You will receive a refund of your dues minus $100 

C.  Within six months of your application being accepted

     - You will receive a refund of your dues minus $150 

D. More than six months after your application is accepted

     - No refund of certification dues paid

For Marketing and Other Materials

If you request a refund before your items have been shipped then you'll receive a full refund. 

We will refund or replace items that arrive damaged.

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